TheViking
06-24-2005, 09:58 PM
As some of you might know I run a music store/ import business together with my dad. Some months ago we started using the internet more to promote our products. Well, the sales increased but so did the funny calls. You know people calling you and you end up wondering how they managed to dial the number haha. The company is called JamZone and my name is Ludwig. On all the ads we have on the net it clearly states the name of the company and that I am the contact person. This is what happened yesterday:
Phone rings:
Me: JamZone, this is Ludwig, how may I help you.
Customer: Hello I want to speak to Mr. JamZone please.
Me: JamZone is our company name, but you can speak with me, I’ll try to help you.
Customer: No, I will only deal directly with Mr. JamZone, can you get him for me.
Me: Well, if there was a Mr. JamZone I would be happy to get him for you, but since JamZone is the company name, you will have to do with me or my dad.
Customer: Oh is your dad there? Is his name JamZone?
Me: Sorry, My dads name is Lars, but he will be glad to answer any of your questions.
Customer: I am confused now; there is no Mr. JamZone at this number?
Me: No, the company is called JamZone, JamZone is not a person.
Customer: if JamZone isn’t a person, how can he sell things through ads on the net?
Me: A lot of companies use the net to do so.
Customer: Are you sure?
Me: Yes I am sure.
Customer: So there is no Mr. Jamzone?
Me: No, but can I help you in any way?
Customer: *sigh* Oh well, do you have accordions?
Me: Not in stock sir, but we can get most brands at a good price.
Customer: I give up, I am sure Mr. JamZone would have had them in stock.
Hangs up.
The worst thing is…. This was NOT a prank call.
Phone rings:
Me: JamZone, this is Ludwig, how may I help you.
Customer: Hello I want to speak to Mr. JamZone please.
Me: JamZone is our company name, but you can speak with me, I’ll try to help you.
Customer: No, I will only deal directly with Mr. JamZone, can you get him for me.
Me: Well, if there was a Mr. JamZone I would be happy to get him for you, but since JamZone is the company name, you will have to do with me or my dad.
Customer: Oh is your dad there? Is his name JamZone?
Me: Sorry, My dads name is Lars, but he will be glad to answer any of your questions.
Customer: I am confused now; there is no Mr. JamZone at this number?
Me: No, the company is called JamZone, JamZone is not a person.
Customer: if JamZone isn’t a person, how can he sell things through ads on the net?
Me: A lot of companies use the net to do so.
Customer: Are you sure?
Me: Yes I am sure.
Customer: So there is no Mr. Jamzone?
Me: No, but can I help you in any way?
Customer: *sigh* Oh well, do you have accordions?
Me: Not in stock sir, but we can get most brands at a good price.
Customer: I give up, I am sure Mr. JamZone would have had them in stock.
Hangs up.
The worst thing is…. This was NOT a prank call.